Home »Privacy Policy

Privacy Policy

Here at TopTenCasino, we take your privacy seriously and focus on the protection of your personal information. Personal data includes any details that could link back to a recognizable individual, except for information that cannot be used to identify someone (anonymous data).

This policy describes your rights and options regarding your personal information. We encourage you to read this policy thoroughly. Should you have any questions regarding this policy, including requests to exercise your legal rights, please don't hesitate to contact us using the information provided below.

We reserve the right to update this policy whenever necessary to reflect specific TopTenCasino services or to comply with local laws and regulations worldwide. This policy does not cover the handling of personal information of our staff such as employees and contractors.

Additionally, we offer specific information below that is relevant solely to individuals located in (i) European Union member countries, European Economic Area nations, the United Kingdom, and Switzerland (collectively “Europe” or “European”), (ii) Brazil, and (iii) the states of California, Colorado, Connecticut, Nevada, Utah, and Virginia in the United States:

• Users from Europe and Brazil should carefully examine the specific details provided below.
• Residents of California, Colorado, Connecticut, Nevada, Utah, and Virginia are urged to review the relevant information about our personal data management practices.

Our websites may include links to third-party sites, plugins, and applications. Engaging with these links or enabling these connections could allow third parties to gather, use, or manage your data. We cannot control these external sites and are not responsible for their privacy protocols. When leaving our websites, we recommend reviewing the privacy policies of any sites you visit.

Collection of Personal Data

We gather personal data from a variety of sources as outlined below. Whenever applicable, we will notify you of our intentions prior to collecting your data, allowing you the choice to share your information. We may gather, utilize, store, and transmit various forms of personal data ('Personal Data') classified as follows:

• 'Personal Information' encompasses data that specifically identifies you, such as your first name, last name, email address, phone number, or mobile number.
• 'Profile Data' includes a username, password, and profile image that you might create and upload on our websites or mobile applications, along with any additional information you provide in your account profile.
• 'Financial account data' consists of details regarding payment cards or banking information.
• 'Recruitment Process Data' covers resumes, cover letters, notes from interviews, and other information provided by job applicants, including professional credentials, educational background, and employment history typically found in CVs or cover letters.
• 'Technical Data' encompasses your internet protocol (IP) addresses, types and versions of browsers, time zone settings, geographical locations, operating systems, and device technologies used to access our websites.
• 'Usage Data' refers to the information regarding how you interact with our websites.

We might also gather, utilize, and share 'Aggregated Data', which consists of statistical or demographic information for various uses. This data could be derived from personal information but does not disclose your identity, either directly or indirectly.

We may keep voice recordings of any messages left for our customer support teams. Furthermore, if you access our services via a mobile device, we may collect information that identifies your device, its specific settings, any app-related incidents, and other system activities.

We do not gather data related to your race, ethnicity, religious or philosophical beliefs, gender, sexual orientation, political affiliations, trade union memberships, health conditions, genetic or biometric data. However, if you apply for a position with us, we will collect information regarding any criminal convictions or offenses.

Methods of Personal Data Collection

We use a range of methods to gather information from and about you, including:

• Direct interactions: You might give us your Personal Information and Recruitment Process Data by completing a job application on our Career Page, registering on our websites using your email, or sharing contact details through sign-up and newsletter forms.
• Indirect interactions: Your Personal Information may be provided to us indirectly when you register with third-party sites or receive newsletters or communications from partners with whom we collaborate under partnership terms ('Media Partners').
• Automated technologies: When you engage with our websites, we automatically collect Technical Data concerning your device, browsing habits, and patterns through cookies, server logs, and similar technologies.
• Third parties or publicly available sources: We may partner with third-party firms (for example, content providers and analytical companies like Google Analytics, OptInMonster, Hotjar, and Convert.com) to improve our website services, provide relevant content, and analyze how our services are utilized. These entities may automatically gather information during your visits.

Generally, you can access and use our websites without registering or providing Personal Data (Personal Information, Profile Data, or Recruitment Process Data). You can opt to receive information about promotions, bonuses, betting tips, and strategies by subscribing to our mailing lists and entering your email address. You retain the right to unsubscribe from such communications at any time by contacting us or clicking the 'unsubscribe' link in any of our emails. If you reach out to us via email, contact forms, or any written communication, we may retain a record of that correspondence. We will not share your Personal Data with third parties for marketing purposes without your explicit consent unless you have agreed to receive marketing communications from our Media Partners. You can revoke your consent by contacting those Media Partners directly. Consent given to our Media Partners cannot be revoked through our systems.

Use of Personal Data

We may utilize your Personal Data for the following purposes:

1. Providing our services , which may encompass:
   • Operating, evaluating, maintaining, enhancing, and delivering the features and functionalities of our services.
   • Completing payment transactions you initiate.
   • Corresponding with you regarding your account, including sending service-related emails or messages (such as those about account verification, service updates, technical notices, and support inquiries).
   • Personalizing our services for your needs.
   • Managing and protecting our business.
   • Offering support and maintenance for our services, including addressing your service-related requests, questions, and feedback.
2. Research and development :
   • Using collected information for research and development efforts to improve our services and generate analytics and reports.
3. Marketing :
   • Leveraging your Personal Data to formulate insights about services that might be of interest to you.
   • Contacting you with marketing communications based on the Personal Data you have shared, provided that you have shown interest in our services or engaged with us without opting out of such communications, in compliance with applicable law.
   • You are able to opt out of marketing messages at any time by reaching out to us or using the opt-out link found in every marketing communication. However, we will continue to undertake other relevant activities involving your Personal Data, including sending non-marketing messages.
4. Managing recruitment and processing employment applications :
   • Processing Personal Data, such as information submitted during job applications, to streamline our recruitment processes, assess candidates, and monitor recruitment statistics.
5. Compliance with legal obligations :
   • Utilizing your Personal Data as required to comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from governmental authorities.
6. Compliance, fraud prevention, and safety :
   • Employing your Personal Data when necessary or appropriate to:
     • Enforce the terms and conditions governing our services.
     • Safeguard our rights, privacy, safety, property, or those of you or others.
     • Protect, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities.
7. With your consent :
   • In certain regions, relevant laws may require us to seek your consent before using your Personal Data in specific contexts, like sending particular marketing messages. If we request your consent to utilize your Personal Data, you have the right to withdraw it at any time, following the specified withdrawal method or by reaching out to us. If you have granted consent to receive marketing communications from our third-party partners, including our Media Partners, you can withdraw that consent by contacting them directly (not us).
8. Creating anonymous data :
   • We may create anonymous data from your Personal Data and from the Personal Data of others we collect. Anonymous data is generated by removing any information that can identify individuals. This anonymous data is used for legitimate business purposes.